I have only used this accountant for this tax year and so far have found him to be very helpful. All queries are replied too promptly and any minor errors on my part are always raised (in a polite manner).
I am a very busy person and it is good have have such a professional person going that extra yard to make sure my PAYE is accurate and up to date.
With the ever changing tax and PAYE rules I think it is a must to have a good accountant to assist your day to day business requirements.
I would strongly recommend Lounds Associates to anyone